Returns & Exchanges
At Mat up! Car Mats, we want you to be completely satisfied with your purchase. If your mats don't fit your style or vehicle perfectly, we offer a hassle-free 30-day return policy for all items in original condition.
Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization Number.
Package Your Mats
Place the unused car mats back into their original protective packaging, ensuring all tags and accessories are included to prevent damage during transit.
Ship the Items
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects the return, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing